Click on Roll Back Driver and go through the wizard to switch back to the version of audio drivers that was previously installed on the computer.Note: Be sure to jot down the Driver Version of the audio device’s drivers, just in case you need it later on. Right-click on the computer’s dedicated audio device (the Realtek High Definition Audio device or the Conexant HD Audio device – for example) and click on Properties in the context menu.In the Device Manager, double click on the Sound, video and game controllers section to expand it.Type hdwwiz.cpl into the Run dialog and press Enter to launch the Device Manager.Press Windows Logo key + R to open a Run.In order to apply this solution, you need to:
Since that is the case, uninstalling the affected computer’s current dedicated audio drivers and then installing an older version of the drivers may just be exactly what you need to do in order to get rid of this problem. Seeing as though the Dolby applications that aren’t working after the Windows 10 upgrade worked fine before the upgrade, you can be certain that the older version of the drivers for the affected computer’s dedicated audio device was compatible with the Dolby Digital Plus audio drivers. Solution 2: Roll back to an older version of the dedicated audio drivers Solution 1: Uninstall and then reinstall the computer’s dedicated audio device The following are the two most effective solutions that you can use to try and resolve this problem: Thankfully for anyone and everyone affected by this issue, it is entirely fixable. The Dolby Digital Plus audio drivers being incompatible with the drivers for the computer’s dedicated audio device (or vice versa) is what causes Dolby audio applications to stop working after a Windows 10 upgrade in most cases. This issue basically occurs because upgrading to Windows 10 caused the drivers for the computer’s dedicated audio device (such as the Realtek High Definition Audio device) or the Dolby Digital Plus audio drivers (or both) to be upgraded, and now the two drivers can’t seem to work with each other. Please install a valid driver and software application combination.”
“ The current Dolby Digital Plus audio driver version is x.x.x. and the software application expects driver version x.x.x. In fact, a fair amount of Dolby users run into an issue where every single time they try to launch a Dolby audio application, the application does not open and they receive an error message even though the same application worked perfectly fine before the Windows 10 upgrade. However, it is not unheard of for Dolby to stop working on a computer following a Windows 10 upgrade. Dolby audio applications – such as the Dolby Digital Plus Home Theater program – are completely compatible with Windows 10.
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